Vendor Portal Guide

Vendor Portal Help Guide

This guide explains how to log in to the BASH Markets vendor portal, complete and maintain your profile, and use portal tools to communicate with buyers and manage bookings. Follow these steps to present a professional profile and maximize pre-market engagement.

Watch the full video walkthrough

01Access the vendor login page

•Go to the Login option at the top of the BASH Markets website.
•The layout may look different on mobile, tablet, or laptop, but the login process is the same.
•Use the email address that was used when registering for the account.

02Sign in using Google authentication when possible

•Prefer the Google sign-in option instead of manual login when available.
•Google authentication helps verify identity and reduces login issues.
•If needed, use the email associated with your vendor registration to complete sign-in.

03Review the vendor portal dashboard

•After logging in, confirm you are in the Vendor Portal.
•Review the main dashboard sections: Profile, Bookings, Messages, and Buyer List.
•Use this dashboard as the central place to manage vendor activity.

04Refresh and export the buyer list

•Refresh the buyer list daily so the most current buyers appear.
•Scroll through the list to view all buyers, or export the list for easier use.
•Save buyer contacts to your email and customer records for follow-up and appointment outreach.
•Use the buyer list to support booking and pre-market sales efforts.

05Review your profile progress and market details

•Check the profile completion indicator and upcoming market information.
•Use the checklist to identify remaining setup tasks.
•Treat this area as a quick status view for your vendor readiness.

06Generate and use your booth QR code and profile link

•Locate your booth QR code in the portal.
•Print the QR code for booth signage, marketing materials, or handouts.
•Copy your profile link and test it in a browser to confirm it opens your vendor profile correctly.
•Share the link in email campaigns so buyers can go directly to your profile and book appointments.

07Complete your profile with branding and contact details

•Upload a background photo and logo/profile image.
•Fill in all profile fields completely and accurately.
•Add a clear brand description.
•Review contact information carefully because buyers will see it.
•Leave phone number fields blank if you do not want them publicly visible.

08Create and publish show specials

•Add at least one show special so buyers see a promotional offer on your profile.
•Examples include a percentage discount for VIP buyers, or free shipping over a minimum order amount.
•Save the special and verify it appears on the buyer-facing profile.
•Use show specials to make your booth more competitive and appealing.

09Add product images and business details

•Upload product images that help buyers quickly understand your brand and offerings.
•Add business details such as website, Instagram, and map location if applicable.
•Review a strong example profile to understand how a complete profile should look.
•Keep the profile visually polished and easy to scan.

10Set order terms and payment terms

•Enter your order terms, including price range, minimum order amount, order opening minimum, and ship date or ship window.
•Add payment terms that buyers should understand before ordering.
•Confirm the terms are accurate and aligned with your business policies.

11Use the portal to manage messages and bookings

•Monitor the Messages section for buyer inquiries.
•Monitor the Bookings section for appointment requests.
•Respond promptly to buyer messages to support pre-market engagement.
•Use the portal regularly to stay on top of buyer activity.

12Test the buyer experience and booking workflow

•Switch to buyer view if needed to understand how your profile appears to buyers.
•Open your brand profile and test the Book an Appointment function.
•Send a test message and booking request to confirm notifications appear in the vendor portal.
•Use this test to verify the system is working correctly.

13Check your email for portal access instructions

•Look for the vendor portal access email from reagan@bashmarkets.com.
•Use the email instructions to access the portal if you have not logged in yet.
•If you did not receive the email, contact support for help.

14Troubleshoot login issues and missing profiles

•If login fails, confirm you are using the correct email tied to your vendor account.
•Use Forgot Password if you need to reset access.
•Search for your brand in the system to confirm it exists on the new website.
•If your brand is missing, you may need to apply as an exhibitor and get approved before logging in.

15Apply for exhibitor access if needed

•If your brand is not in the system, go to the home page and select Apply to be Exhibitor.
•Complete the application form.
•Wait for approval before attempting to log in again.
•Once approved, use the registered email to access the vendor portal.

Cautionary Notes

•Do not use the wrong email address when logging in; the portal is tied to the email used during registration.
•Do not publish contact details you do not want buyers to see.
•Do not leave the profile incomplete; missing photos, descriptions, or terms can reduce buyer engagement.
•Do not forget to refresh the buyer list daily so you are working with current information.
•Do not assume the portal looks the same on mobile; layout may shift, but the functions remain the same.

Tips for Efficiency

✦Use Google sign-in to reduce login friction and improve authentication.
✦Add your profile link to email campaigns so buyers can reach your profile directly.
✦Print and display your QR code at your booth and in marketing materials.
✦Upload a strong logo, cover photo, and product images to make your profile more attractive.
✦Add at least one show special to stand out from vendors who have not updated their profiles.
✦Check messages and bookings regularly before the market to maximize appointment opportunities.
✦Use the buyer list to build your outreach list and follow up with interested buyers.

Go to Login Open Vendor Portal